Naturally, with a fine perishable item like a premium cigar, the faster it can be shipped from our climate-controlled humidor to yours, the better. This is why we have chosen UPS as our designated carrier. Delivery schedules are based on business days. In other words, unless special shipping instructions have been arranged, pickups and/or deliveries will not be made on weekends or holidays.

Timing is everything!

All web site orders placed before 2:00 PM ET (Mon-Fri only) will ship the same day, pending credit card approval. When shipping delays occur, however, we will post a message on our home page advising when your package(s) will be shipped. If you choose Deluxe 2 Day service to deliver your package(s), you can expect a delivery schedule like the one below for orders, placed before cutoff time (2:00 PM, ET.), for that day.

Signature Required

UPS will NOT deliver your package unless someone is available to sign for it.

You can override this, if necessary, by contacting our Customer Service Department and requesting a signature waiver form. We will send you a document which you MUST sign and return to us. Upon receipt of the signed waiver, we will notify UPS that you authorize them to leave your packages WITHOUT a signature. We will keep this waiver on file, for future reference.

PLEASE NOTE: Even with this signed waiver, UPS reserves the right to refuse dropping off (without a signature) any packages suspected of containing tobacco products, if being delivered to a residence.

What about Butane?

Due to a federal mandate, we are not permitted to ship products, containing butane, with an "Air" delivery service. Therefore, if you choose to purchase a lighter your ENTIRE order will ship UPS Ground. We apologize for the inconvenience.

Delivery Options - Continental United States

Our standard shipper is UPS. The standard delivery service is "UPS Ground".

GUARANTEED delivery services include:

IMPORTANT NOTICE:  Please allow 5 - 8 business days for US Postal Service delivery.

Delivery Options - Alaska or Hawaii

If you live in Alaska or Hawaii you are defaulted to the "Deluxe 2 Day Service". However, UPS Next Day Air service is available.

The rural areas (as determined by UPS), of both states, will incur an additional $10 shipping charge and may even delay shipping time. Depending upon the zip code, you enter on your order form, the rate will be adjusted, accordingly.

PO Boxes, APO/FPO

If your only shipping option is a PO Box, or if you are in the military, we ship via the United States Postal Service.

International Orders

To place an international order, please contact our Customer Service Department at (US country code here)-610-559-7000 (Ext. 112) or email us at [email protected] and one of our representatives will be happy to assist you.

Please review the following information regarding international orders:

1. International orders shipping to Canada will be delivered via UPS. All other international orders will ship via the US Postal Service.
2. International orders MUST be prepaid and the only accepted forms of payment is credit card or money order.
3. Shipping costs are based on value and weight
4. All duties are the responsibility of the customer

NO WEEKEND DELIVERY!
(for any service other than USPS)

All shipping rates are based on a flat-fee.
Please refer to the rate chart, below.
(With the exception of Hawaii & Alaska Service, you will NOT incur any additional shipping charges for ordering more than one item).

*NOTE: Hawaii & Alaska 2 Day Service will incur an additional fee of $4.99 for each item, after the first item, in your order.

To arrange a Next Day Saturday delivery, please call 1-800-564-2486 to place your order with a sales representative.

IMPORTANT NOTICE:  Please allow 2 - 3 business days* for Priority Mail delivery. (* - some restrictions may apply)

Ship-To address

When you register with Famous Smoke Shop, we require a "ship-to" address. The ship-to address is defined as the address to where you want your items shipped. Please do not confuse the ship-to address with the billing address. When you register with Famous, the program AUTOMATICALLY creates a "default" shipping address with the same name & address as the "bill-to" address you created. If you register during the checkout procedure on your first order, the "default ship-to" will appear as the choice on the Address Book page. Using the address book, you can either use the default shipping address or add a new one.

NOTE: Whenever you change your billing address on our web site, the shipping address with the same values as the billing address will AUTOMATICALLY change, as well.